Refund and Cancellation Policy

Last updated: 23 June 2026

Widen CPD is a service line of Widen Migration Experts, operated by Dynamic Consultancy Pty Ltd (ABN 19 167 039 250), an OMARA-approved CPD provider (PPA10000420).

Cancellation by you

• If you cancel more than 7 days before the activity, you will receive a full refund less a reasonable administration fee not exceeding 10% of the registration price.
• If you cancel within 7 days of the activity, you will receive a credit valid for 12 months towards a future activity. A refund may be provided at our discretion where exceptional circumstances apply.

Cancellation by us

• If we cancel an activity for any reason, you may choose either a full refund or rescheduling to another activity. Fees paid in advance are protected.

CPD points and attendance

For live (Category A) sessions, CPD points are only awarded where you attend for the duration required by OMARA. Partial attendance does not attract CPD points, and is not in itself grounds for a refund where the activity proceeded as scheduled. Participants who do not attend for the required duration are notified and offered a credit toward a future session.

How refunds are processed

To request a cancellation, refund, or credit, email cpd@widen.com.au with your name, MARN, and the activity concerned. Refunds are processed within 10 business days to the original payment method.

This policy does not limit your rights under the Australian Consumer Law.